- Delivery is typically via EVRI couriers free of charge for a standard 2-3 day service
- Delivery typically takes 2-3 days for UK mainland longer for parts of Scotland and Northern Ireland
- Express services may be available at checkout typically next day delivery if you order before 2pm – charges will apply
- We only deliver within the United Kingdom
Our Returns Policy
- Unwanted items may be returned to us at the address given on our contact page within 30 days purchase date
- Returns can only be made for unopened products where the cap seals have not been opened
- Customers wishing to return an item must first respond to their original order email stating the items they wish to return and a return merchant authorisation (RMA) note will be given returns will not be accepted without you first requesting an RMA from us
- Unwanted item returns are made at customer cost
Refunds & Exchanges & Replacements
- Refunds will be granted when a customer has sent the product back and we have checked eligibility for resale. No refunds will be given where a customer returns an opened used product.
- Refunds can take up to 10 days to process upon receipt of goods and for funds to clear back to the customer’s original payment method
- A customer can request an exchange if they have bought the wrong product which must be returned at customer cost.
- We will replace free of charge any goods that arrived damaged or defective at no cost to the customer.